At LallShop, we are dedicated to delivering high-quality products and ensuring your satisfaction with every purchase. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased from our website.

1. Warranty Coverage

We offer a standard 1-year limited warranty on most futons, TV stands, and other physical products unless otherwise stated on the product page. This warranty covers:

  • Manufacturing defects

  • Functional issues that occur under normal, intended use

Note: Warranty terms may differ by product or brand. Please refer to the individual product listing for specific warranty details.

2. Warranty Period

The warranty becomes effective on the date of purchase and remains valid for a period of one (1) year, unless stated otherwise.

3. How to File a Warranty Claim

If you experience an issue and wish to make a warranty claim, please follow these steps:

  • Contact Us:
    Email us at support@lallshop.website or call us at +1 940-424-8080.

  • Provide the Following Information:

    • Your order number

    • A description of the issue

    • Clear photos or videos showing the defect or problem

  • Return Authorization:
    If your claim is approved, our support team will provide return instructions and next steps.

4. What Is Not Covered

The warranty does not apply to the following situations:

  • Damage due to misuse, improper installation, or accidents

  • Normal wear and tear from daily use

  • Unauthorized modifications or repairs

  • Items purchased from unauthorized resellers or third-party platforms

5. Limitation of Liability

LallShop’s liability is limited strictly to the repair or replacement of the defective item. We are not responsible for:

  • Any indirect or consequential damages

  • Losses incurred due to the use or inability to use the product

  • Downtime or inconvenience caused by product issues

6. Contact Information

If you have any questions about warranty coverage or need assistance with a claim, please reach out to us:

📍 LallShop
8015 41st Ave #418, Elmhurst, NY 11373
📧 support@lallshop.website
📞 +1 940-424-8080